Question 1

What does Porchsignal help with?

Accepted Answer

Porchsignal is a monthly, human-guided service for U.S. small businesses. Starter includes website creation or optimization, Google Business Profile improvements, basic local SEO, and lead capture. Growth includes the Starter scope plus review request workflows, AI inquiry handling, SMS and email follow-up, and monthly performance reporting. Premium includes the Growth scope plus broader automation support, expanded reporting, and optional social content generation. Outcomes are not guaranteed.

Question 2

What are the monthly package prices?

Accepted Answer

Current prices are Starter: $399 per month; Growth: $899 per month; Premium: $1,699 per month.

Question 3

How do I get started?

Accepted Answer

Choose a package and use hosted checkout. Then create an account or sign in with the verified email used at checkout, claim the purchase, and complete business onboarding. Porchsignal staff review the purchase and onboarding details and confirm scope before delivery; payment does not mean work starts immediately.

Question 4

How are customer-facing decisions reviewed?

Accepted Answer

Drafts of website copy, review request messages, and follow-up content appear in your signed-in customer workspace. You can approve them or request changes, and Porchsignal staff can revise new drafts. Staff also review customer accounts, reputation, and compliance, but they do not individually review every customer interaction or message.

Question 5

Can I ask a question before choosing?

Accepted Answer

Yes. Use the quick inquiry form linked below to ask before choosing; submitted inquiries are saved for follow-up. For a detailed request, use /request-service.