Question 1

What does Porchsignal help with?

Accepted Answer

Porchsignal is a monthly, human-guided service for U.S. small businesses. Depending on the package, it supports website creation or optimization, Google Business Profile and local presence improvements, basic local SEO, review request workflows, lead capture, inquiry handling, and follow-up by SMS or email. The work is tailored to the selected package, and performance outcomes are not guaranteed.

Question 2

How do Starter, Growth, and Premium differ?

Accepted Answer

Starter — $399/month includes website creation or optimization, Google Business Profile improvements, basic local SEO, and lead capture. Growth — $899/month includes everything in Starter plus review request workflows, AI inquiry handling, SMS and email follow-up, and monthly performance reporting. Premium — $1,699/month includes everything in Growth plus broader automation support, expanded reporting, and optional social content generation.

Question 3

What happens after I purchase?

Accepted Answer

After hosted checkout, create an account or sign in with the verified email used at checkout, claim the purchase, and complete business onboarding. Porchsignal staff review the purchase and onboarding details and confirm scope before delivery; staff track delivery separately. Payment does not mean the service is complete or starts immediately. If your payment cannot be verified and you may have been charged, contact Porchsignal before trying again.